We ship all orders the same day if placed before 2:00 PM (local time), Monday through Friday. Once your package is shipped, you’ll automatically receive a tracking number by email to follow your order through the postal service. Delivery times vary depending on your location, but we do everything we can to ensure your order arrives quickly and safely.

Your satisfaction is our priority. If you're not completely satisfied with your purchase, you have 30 days from the date of receipt to request a full refund. Items must be returned in their original condition, unused, and in their original packaging. Feel free to contact us with any questions or for assistance — we're here to help you shop with confidence.

1. What is Shake Off Phyto Fiber?

Shake Off Phyto Fiber is a convenient fiber drink available in Lemon and Pandan flavours. It provides a source of dietary fiber and can be incorporated into a balanced diet and daily wellness routine.

2. What are its key features?

• Source of dietary fiber

• Convenient single-serving sachets

• Easy to prepare

• Available in Lemon and Pandan flavours

• A practical addition to a balanced diet and lifestyle

3. Who is Shake Off Phyto Fiber for?

Shake Off may be suitable for adults looking for a convenient way to add dietary fiber to their daily routine. Always follow the directions and precautions provided on the product packaging.

4. How do I prepare it?

Mix one sachet with a glass of cold water, stir well and drink according to the directions provided on the product packaging.

5. How often should I take it?

Follow the recommended serving directions provided on the product label. Do not exceed the recommended serving.

6. What flavours are available?

• Lemon – refreshing citrus flavour

• Pandan – mild herbal flavour

7. How is it packaged?

Each box contains 12 convenient single-serve sachets.

8. Are there any precautions?

Always read and follow the directions and warnings on the product label. If you are pregnant or breastfeeding, have a medical condition, or take medication, consult a qualified healthcare professional before use.

9. Is Shake Off a weight-loss product?

Shake Off is a fiber drink intended to complement a balanced diet and lifestyle. Individual experiences may vary, and no specific weight-loss result is guaranteed.

10. How quickly should I expect results?

Individual experiences may vary. Shake Off should be used according to the directions provided on the product packaging as part of your regular routine.

Important: Product information should always be read together with the directions, ingredients and warnings provided on the product packaging.